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Floating Locket - Hand Stamped Locket - Personalized Memory Locket
These people are selling cheap items from Hong Kong. They are not based in Australia and have no phone number or real life address. They lie about postage times and do not provide tracking details. If your item doesn't arrive the best you get is a 10% refund.
I wasn’t sure what to expect after reading the reviews online about poor delivery and no customer service but I was completely satisfied with my order and how it was handled. I ordered an item with express post delivery and arrived a few days after the expected delivery date however, I did receive an email stating that there was a delay and was also offered options to compensate for not being able to meet the delivery date. The product was also great, no damage and was exactly how I saw it on their website. I will definitely buy again.
Was Guaranteed delivery before Christmas but still haven’t arrived.
Terrible customer service when asking for a refund for the delivery.